Today Maintenance Contract business is an vertical, where all the service oriented industries are spending money, manpower and time to improve their after sale support and uninterrupted service support to their existing/repetitive customers.
Techways stands for Annual Maintenance Contract. Most of the service based industries like Machnical/Electronic/Electrical/Software/Automobile etc., extends there post sale support and services to esteemed customers by taking the items / products/ software under Techways . The Annual maintenance contract, where the company charges some lump sum amount to their customer to extend service support for specified product for a fixed period of one year.
Techways software (Annual Maintenance Contract Software) is Intranet or Web based software to manage and monitor the complete activities of Annual Maintenance Contract and Service calls. The proposed Techways Management Software will helps small and medium scale industries to manage the process of Annual Maintenance Contracts, Preventive Maintenance Contracts, Complaint and Service Calls for any type of products that could have warranty contracts and needs regular servicing.
Techways Module – Annual Maintenance Contract Management Software
⚫ Stand Alone / LAN Compatible / Web based as per client choice
⚫ Create Warranty Categories of your choice
⚫ Sales Entry with warranty schedules
⚫ Auto Techwaysremainders with respect to sales entry
⚫ Techways remainders and Quotations, by email or SMS alerts
⚫ Manage Techways Accounts wrt to Staff
⚫ Track Techways History by Client or Products
⚫ Techways compliments history
⚫ Techways service call and component charges
⚫ Smart Dash board to view Techways status and remainders
⚫ Regular Follow up and client updates
⚫ Generate Performa Invoice and TAX Invoices
⚫ Payment Remainders and acknowledgements
⚫ Service Call Module - Techways and NON Techways service calls
AMC Service Calls
⚫ Non Techways Service Calls
⚫ Complaints Registration
⚫ Complaints Action and Status
⚫ Complaints History and Expenses
⚫ Complaints with respect to Customers
⚫ History with respect to Complaints
⚫ Reports under below header / title with respect to customer, product, type, status, schedule
Report titles
⚫ Sales Reports
⚫ Techways Reports
⚫ Complaint Reports
⚫ Invoice and Payment Reports
⚫ Expenses and Collection Reports
⚫ Search Reports
⚫ Scheduled Techways
⚫ Scheduled Calls
⚫ Complaints